Emergency: 07700 900 123  — 24/7 Call-out
Gas Safe Registered NICEIC Approved
Gas Safe • NICEIC • Carmarthen, West Wales

Trusted Plumbing
& Electrical
Experts in West Wales

Castle Plumbing & Electrical delivers fully qualified, reliable plumbing and electrical services across Carmarthen and the surrounding areas. Domestic and commercial work, from boiler servicing to full rewires. Available 24/7 for emergencies.

24/7 Emergency Line 07700 900 123
Gas Safe Registered
NICEIC Approved Contractor
Fully Insured
15+ Years Experience

24-Hour Emergency Call-Out

Burst pipes, power failures, boiler breakdowns — we respond fast, day or night, 365 days a year.

07700 900 123
Call Now
15+
Years Established
2,400+
Jobs Completed
98%
Customer Satisfaction
24/7
Emergency Cover

Complete Plumbing & Electrical Solutions

From routine maintenance to complex installations, we cover the full spectrum of domestic and commercial plumbing and electrical requirements across West Wales.

Boiler Servicing & Repairs

Annual servicing, fault diagnosis, and emergency breakdown cover for all makes and models. Gas Safe certified work, guaranteed.

  • Annual boiler service
  • Boiler breakdown & repair
  • New boiler installation
  • Boiler replacement & upgrade
  • Central heating system flush
Learn more

Bathroom Fitting & Renovation

Full bathroom fitting from design through to final finish. We supply and fit, or work with your own materials. Wetrooms, en-suites and full conversions.

  • Full bathroom installation
  • Wetroom design & fitting
  • En-suite conversion
  • Shower installation
  • Tiling & finishing
Learn more

Full & Partial Rewiring

NICEIC approved full house rewires and partial rewiring for extensions, conversions and upgrades. All work certified and signed off to BS 7671 standards.

  • Full house rewire
  • Extension wiring
  • Loft & garage conversion
  • Additional circuits & sockets
  • Electrical Installation Certificate
Learn more

Fuse Board Upgrades

Consumer unit replacements and upgrades to modern RCD-protected boards. Compliant with current 18th Edition IET Wiring Regulations. Certificate issued on completion.

  • Consumer unit replacement
  • RCD & RCBO upgrades
  • Split-load board installation
  • Electrical safety certificate
  • Landlord EICR reports
Learn more

Emergency Call-Out Service

When things go wrong they don't wait for office hours. Our engineers are on call around the clock, ready to respond to plumbing and electrical emergencies across the region.

  • Burst or leaking pipes
  • Boiler breakdown
  • Total power failure
  • Tripped electrics
  • Blocked drains & overflows
Learn more

Heating & Hot Water Systems

Full central heating installations, system upgrades, radiator work and unvented hot water cylinder installation. Maximise efficiency and keep your bills down.

  • Central heating installation
  • Radiator supply & fitting
  • Unvented cylinder installation
  • Underfloor heating
  • Thermostat & controls upgrade
Learn more

Quality You Can Count On

We've built our reputation one job at a time across Carmarthen and West Wales. Here's why customers keep coming back.

Fully Certified & Insured

Gas Safe registered, NICEIC approved, and comprehensively insured for domestic and commercial works. All certificates issued on completion.

Prompt & Reliable

We show up when we say we will. Tidy working practices, clear communication, and no hidden charges. Your time matters to us.

High-Quality Workmanship

Over 15 years of experience across domestic and commercial settings. We take pride in every job, large or small, and stand behind our work.

24/7 Emergency Response

Available around the clock for genuine emergencies. Fast response times throughout Carmarthen, Llanelli, Pembroke and the surrounding areas.

Expert Plumbing & Heating

From a dripping tap to a full central heating installation, our Gas Safe registered engineers handle every aspect of domestic and commercial plumbing.

Keep Your Boiler Running Safely

Your boiler works hard every day. Regular servicing extends its life, maintains efficiency, and — most importantly — keeps your household safe from carbon monoxide risk.

As Gas Safe registered engineers, we are legally qualified to service, repair, and install all types of gas boilers. Whether your boiler is misbehaving or simply due its annual check, we provide a thorough, documented service with full safety checks included.

Annual boiler service
Boiler fault diagnosis
New boiler installation
Combination boiler swap
Gas safety certificate
Power flush service
Landlord CP12 certificates
Emergency breakdown cover
Book a Boiler Service

Gas Safe Boiler Engineers

All makes and models serviced, repaired and installed by qualified Gas Safe registered engineers.

Gas Safe Reg. No. 123456

Bathroom Renovations & Wetrooms

A new bathroom can transform how your home feels every single morning. We handle everything from design and supply through to tiling, plumbing and final fit-out.

Whether you're after a simple suite swap or a complete wetroom installation, our team manages the full project with a single point of contact. All work is fully waterproofed, sealed, and finished to a high standard.

Suite removal & disposal
Wetroom installation
En-suite conversion
Shower enclosures
Tiling & wall boarding
Disability adaptations
Get a Free Quote

Bathrooms & Wetrooms

Design, supply, and full installation. One team, one quote, zero hassle.

Supply & Fit Available

Annual Servicing Plans

Keep your boiler in peak condition with one of our annual service plans. Regular servicing maintains your warranty, improves efficiency, and prevents costly breakdowns.

Basic Service

Annual boiler check and service

  • Annual boiler service
  • Safety checks
  • Service report issued
  • Flue gas analysis
Get a Quote

Landlord Package

Ideal for rental properties

  • Annual boiler service
  • CP12 Gas Safety Record
  • Certificate emailed & posted
  • Reminder service
Get a Quote

Simple From Start to Finish

We make the whole process straightforward. No jargon, no surprises, no hidden costs.

1

Get in Touch

Call, email, or fill in our online form. Tell us what you need and when works best for you.

2

Free Assessment

We visit, assess the job fully, and provide a detailed written quote. No obligation.

3

Work Begins

Our engineers arrive on time, work tidily, and keep you informed throughout the job.

4

Signed Off

All work is tested, certified, and documented. You receive all certificates and paperwork.

NICEIC Approved Electrical Contractors

All electrical work carried out to BS 7671 (18th Edition) wiring regulations by our fully qualified NICEIC approved electricians. Domestic and commercial.

Full House Rewire

Outdated or unsafe wiring replaced throughout. Ideal for older properties, post-renovation, or when adding significant electrical load. All circuits tested and certified on completion.

Consumer Unit Replacement

Old fuse boxes replaced with modern RCD or RCBO protected consumer units, fully compliant with the 18th Edition. Reduces fire risk and improves fault protection throughout the home.

EICR Reports

Electrical Installation Condition Reports (EICR) for landlords, homebuyers and businesses. Required every 5 years for rental properties in England and Wales. Issued and registered with NICEIC.

Additional Circuits & Sockets

New ring circuits, radial circuits, socket outlets, and spur points. Ideal for kitchen upgrades, home offices, outbuildings, and EV charger installations. Clean installation, no mess left behind.

Lighting Design & Installation

Recessed downlights, pendant wiring, outdoor security lighting, and feature lighting circuits. LED upgrades for commercial premises to reduce energy consumption and running costs.

Security & Alarm Systems

Intruder alarm installation and maintenance, CCTV wiring, door access control systems, and door entry systems for domestic and commercial premises across West Wales.

Full & Partial House Rewires

If your property was built or last rewired before the 1990s, there's a strong chance the wiring no longer meets modern safety standards or your current electrical demands.

Outdated rubber or aluminium wiring, lack of earthing, or insufficient circuits are all safety hazards. Our NICEIC approved team carries out full and partial rewires with minimum disruption, making good all surfaces before we leave.

Full domestic rewire
Part P compliance
Extension wiring
Loft conversion wiring
Commercial premises
EIC on completion
Request a Survey

NICEIC Approved Rewiring

Certified to BS 7671 18th Edition. Every rewire tested, inspected, and fully documented before handover.

NICEIC Approved Contractor

Fully Certified. Fully Insured.

Our accreditations are not just badges — they represent legally verified competence and a commitment to your safety. Always check your contractor's credentials before work begins.

Gas Safe Registered

By law, anyone working on gas appliances in the UK must be on the Gas Safe Register. Our engineers carry their Gas Safe ID cards and can be verified instantly at gassaferegister.co.uk.

Reg. No. 123456

NICEIC Approved Contractor

NICEIC is the UK's leading voluntary body for the electrotechnical industry. Approved Contractor status means our work is independently assessed to ensure compliance with BS 7671 wiring regulations.

Contractor No. 7890AB
All Work Certificated

Gas Safety Records, Electrical Installation Certificates (EIC), and EICRs issued on completion of all relevant works. You keep the paperwork.

Public Liability Insurance

We carry comprehensive public liability insurance for all domestic and commercial works. Full details available on request before work begins.

Part P Registered

All notifiable electrical work is self-certified and registered with the local authority through our NICEIC membership. No need to apply for building regulations separately.

15+ Years Trading

Established since 2008, serving Carmarthen and West Wales with a consistent record of quality work and customer satisfaction. Independently reviewed on Checkatrade and Google.

15+
Years serving West Wales

Local Tradespeople Who Take Pride in Their Work

Castle Plumbing & Electrical was founded in Carmarthen in 2008 with a straightforward philosophy: do the job properly, charge a fair price, and leave every customer satisfied.

What started as a one-man plumbing operation has grown into a trusted team of qualified plumbers and electricians serving domestic and commercial customers across Carmarthenshire, Pembrokeshire, and the surrounding areas.

We are Gas Safe registered and NICEIC approved — the two most important credentials you should look for when choosing a plumber or electrician. All our engineers carry current accreditation and ID, which you are always welcome to check before work begins.

We don't use subcontractors for standard work. Every job is carried out by our own trained, vetted, and insured engineers. That means consistent quality, consistent communication, and a team that stands behind every job it does.

Family Business

Independently owned and operated in Carmarthen

DBS Checked Engineers

All engineers DBS checked for your peace of mind

No Subcontractors

All work carried out by our own qualified team

Fixed-Price Quotes

Written quotes, no surprise charges at invoice stage

Commercial Plumbing & Electrical

We work with businesses, landlords, schools, care facilities, and commercial property managers across Carmarthenshire and Pembrokeshire. Our commercial team understands the demands of working within an operational building, respecting your staff, customers, and working hours.

From planned maintenance contracts to emergency call-outs, we offer competitive rates and reliable scheduling. All commercial electrical work is NICEIC certified; all gas work Gas Safe registered.

Offices & Retail Units
Restaurants & Catering
Schools & Education
Care Homes & Healthcare
Industrial Units
HMOs & Rental Portfolios
Hotels & Holiday Lets
Leisure & Sports Facilities

Planned Maintenance Contracts

Annual and bi-annual service agreements for boilers, heating systems, and electrical installations across your property portfolio.

Landlord Compliance Packages

CP12 Gas Safety Records and EICR reports for rental properties. Reminder system included — we contact you before your certificates expire.

Priority Emergency Response

Commercial contract clients receive guaranteed response times for emergency call-outs, minimising disruption to your business operations.

What Our Customers Say

We let our work and our customers speak for themselves. Independently reviewed on Google and Checkatrade.

"Boiler packed in on a Sunday evening in January. Castle Plumbing had an engineer with us within two hours. Fixed the same night. Brilliant service — I genuinely couldn't ask for more. Have used them for the annual service ever since."

MR
Mark R. Carmarthen
Boiler Repair

"Had the whole bathroom stripped and refitted. The team were tidy, professional, and kept us informed every step of the way. The finished result is absolutely stunning. Well within budget too. Would not hesitate to recommend them."

SJ
Sarah J. Llanelli
Bathroom Fit

"Used Castle for a full rewire of our 1960s property. They were methodical, explained everything clearly, and made good all the plaster before leaving. NICEIC certificate issued on the day. Competitive price and genuinely nice people to deal with."

DT
David T. Pembroke
Full Rewire

"As a landlord with six properties, I need contractors I can rely on. Castle Plumbing handle all my CP12s and EICRs. They remember when certificates are due and contact me in advance. Saves me enormous amounts of time and stress. Highly recommended."

AL
Andrew L. Haverfordwest
Landlord Package

"Fuse board replaced and all circuits brought up to current standards. The electrician explained exactly what work was needed and why, which I appreciated. Everything was done in a single day. Certificate through the door the same evening. Excellent."

PH
Patricia H. Tenby
Consumer Unit

"Discovered a major water leak under the kitchen floor on Christmas Eve. One call to Castle Plumbing and someone was with us within an hour. Sorted the issue quickly and professionally. Genuinely saved us from a complete disaster. Cannot thank them enough."

KW
Karen W. St Clears
Emergency Call-Out

Serving Carmarthen & West Wales

We cover a wide area across Carmarthenshire, Pembrokeshire, and Ceredigion. If you're unsure whether we cover your location, just give us a call.

Coverage Map

Carmarthen and up to approximately 30 miles radius, covering Carmarthenshire, Pembrokeshire, and parts of Ceredigion

Up to 30 miles from Carmarthen town centre

Areas Covered

Carmarthen
Llanelli
Pembroke
Haverfordwest
Tenby
St Clears
Narberth
Milford Haven
Pembroke Dock
Laugharne
Kidwelly
Burry Port
Whitland
Crymych
Newcastle Emlyn
Cardigan
Llandovery
Ammanford
Ferryside
Saundersfoot

Not sure if we cover your area? Give us a ring on 07700 900 123 and we'll let you know straight away.

Frequently Asked Questions

Answers to the questions we hear most often from customers across West Wales.

Do I need a Gas Safe registered engineer to service my boiler?
Yes — it is a legal requirement in the UK for anyone working on gas appliances to be registered with the Gas Safe Register. You should always ask to see an engineer's Gas Safe ID card before allowing any gas work to commence. All Castle Plumbing & Electrical engineers carry current Gas Safe identification and can be verified at gassaferegister.co.uk.
How often should I have my boiler serviced?
Manufacturers typically recommend an annual service to maintain efficiency, safety, and warranty validity. Annual servicing also reduces the risk of breakdowns during cold weather and ensures carbon monoxide risks are minimised. We offer reminder services so you never let your boiler service lapse.
What is an EICR and does my rental property need one?
An Electrical Installation Condition Report (EICR) is a formal inspection of a property's fixed electrical installation. Since June 2020, all rental properties in England are legally required to have a valid EICR, which must be renewed at least every five years. Landlords who fail to comply risk significant fines. We produce NICEIC certified EICRs with fast turnaround across West Wales.
Do you provide written quotes before starting work?
Yes, always. We never start chargeable work without a written quotation agreed in advance. For emergency call-outs we will assess and advise before proceeding. There are no surprise charges added to your invoice — what we quote is what you pay, unless additional work is specifically agreed with you during the job.
How quickly can you respond to an emergency?
Our emergency line operates 24 hours a day, 365 days a year. Response times vary depending on the nature of the emergency and current demand, but we aim to attend genuine emergencies within two hours in our core coverage area. Call 07700 900 123 and we will advise an expected arrival time immediately.
Do you work on commercial properties as well as domestic?
Yes. We undertake both domestic and commercial plumbing and electrical work. Our commercial clients include office buildings, retail units, restaurants, care homes, schools, and landlords with rental portfolios. We offer planned maintenance contracts for commercial clients who require regular, scheduled servicing.
Will I receive a certificate after the work is complete?
Absolutely. All gas work is accompanied by the appropriate Gas Safety Record or boiler service documentation. All notifiable electrical work is issued with an Electrical Installation Certificate (EIC) or EICR, registered with NICEIC, and a copy provided to you. These documents are important — keep them safe as they will be requested when you sell or re-let the property.
Do you offer a guarantee on your work?
Yes. We stand behind our workmanship. All labour is guaranteed for 12 months from the date of completion. Parts and materials are covered by the relevant manufacturer warranties, which we register on your behalf where applicable. If anything is not right after we leave, contact us and we will return to put it right.

Get a Free, No-Obligation Quote Today

Whether it's a planned project or an urgent repair, our team is ready to help. Call us now or fill in the enquiry form below and we'll be in touch promptly.

Call or text: 07700 900 123
Mon–Fri 7am–7pm • Sat 8am–5pm • 24/7 Emergency

Contact Castle Plumbing & Electrical

Use the form below to request a quote or ask a question. We aim to respond within two hours during business hours.

Our Contact Details

We're always happy to discuss your requirements before you commit to anything. No pressure, no sales tactics — just straightforward advice from qualified tradespeople.

Telephone
24/7 for emergencies • Business hours for general enquiries
Email
We aim to reply within 2 hours during business hours
Based In
Carmarthen, West Wales
Serving Carmarthenshire, Pembrokeshire & Ceredigion
Opening Hours
Mon–Fri: 7:00am – 7:00pm
Saturday: 8:00am – 5:00pm • Emergency: 24/7

Request a Free Quote

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